Privacy Policy
How Siona Tours collects, uses and protects your information.
Siona Tours ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you enquire about a holiday package through our website, WhatsApp, or any other channel, we may collect:
- Your name and contact details (WhatsApp number, email address)
- Travel preferences such as destination, travel dates, number of travellers and budget range
- Any additional information you choose to share with us in your message
We do not collect payment information through this website, as all bookings and payments are handled directly through conversations with our team.
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and share relevant tour package details, itineraries and pricing
- Plan and coordinate your travel booking, if you choose to proceed
- Follow up with offers or updates relevant to your travel interests, where appropriate
- Improve our packages and services based on traveller feedback
3. WhatsApp Communication
Our primary mode of communication is WhatsApp. When you click any "Enquire on WhatsApp" button or submit our contact form, you will be redirected to WhatsApp with a pre-filled message. By choosing to send this message, you consent to us contacting you back on the same WhatsApp number to assist with your enquiry.
4. Information Sharing
We do not sell, rent or trade your personal information to third parties. Your details may only be shared with trusted partners (such as hotels, transport providers or local operators) strictly as needed to fulfil a confirmed booking on your behalf.
5. Data Security
We take reasonable precautions to protect the information you share with us. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
6. Cookies & Website Usage
This website does not use tracking cookies to collect personal data. Any browser storage used is limited to improving your browsing experience and does not identify you personally.
7. Your Choices
You may choose not to share certain information with us, though this may limit our ability to assist with your travel enquiry. You can also request that we delete any personal information we hold about you by messaging us directly on WhatsApp.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a revised "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us on WhatsApp at +91 94047 35713.